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Advertised vs Delivered
Customer service

I called the AZ Republic and cancelled my subscription on 11/18. They bill prior to the month so I knew to call early.

I was told the subscription was good until 12/30, lied it was over on 11/30. I was charged $16 for December (my monthly rate was $6) on 11/20. I called on 11/22 and complained and they said they were issue a partial refund? Never came.

Called again on 12/4 and they said they the credit would appear in 2 days. Not. I called the credit card company on 12/7 and disputed the transaction and they issued a credit. AZ Republic still hasn't issued a refund.

This is fraud. I will never subscribe again.

Review about: The Arizona Republic Subscription.

Reason of review: Poor customer service.

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