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Cancelling The Arizona Republic.

Cancelling The Arizona Republic.
I cancelled delivery of The Arizona Republic on April 21,2023 Delivery continues into the month of May. I have called Customer Service twice. I have had two chats online with Customer Service. They told me that the subscription has been cancelled, I received calls from The Arizona Republics phone number 603 444-****. One of the calls was harassing. Nobody said anything during the other calls. A young Customer Service representative thought that was funny. It is not. Nobody listens to anyone.I will NEVER subscribe to The Arizona Republic again.

User's recommendation: Do not subscribe to The Arizona Republic.You will waste your time calling, emailing and online chatting with them when there is a problem.

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#4601624 Review #4601624 is a subjective opinion of poster.
Location
Phoenix, Arizona

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Verified Reviewer New Reviewer

Incompetent customer service

No response from anyone only disconnect. Irritating to the max. No prson to answer the phone or correct problems with delivery, billing or anything else.

User's recommendation: Don't bother.

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#4581037 Review #4581037 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

The problem continues to exist i.e have missed receiving several Sunday newspapers

I have talked to 3 different employees in the past about the problem & have been told the delivery problem would be taken care of!!!.. BUT TO NO AVAIL!

User's recommendation: Constant Sunday morning delivery problems.

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#4567430 Review #4567430 is a subjective opinion of poster.
Location
Glendale, Arizona
New Reviewer

Lockout

System asks for recertification, but will not grant access to enewspaper. Long term customer. What is wrong?
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#4549748 Review #4549748 is a subjective opinion of poster.
Location
Buckeye, Arizona
New Reviewer

Fraudulent charge

I received a charge from the republic for $392.95. I am a subscriber and I have no idea what this charges about. Please contact me at 480-326-****. Gabrielle Lawrence.
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#4517434 Review #4517434 is a subjective opinion of poster.
Location
Mesa, Arizona

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Poor customer service

1.0
First of all there is no way to contact them if you have an issue. Constantly late delivery if you even get delivery. Constantly Wednesday and Sunday papers are not delivered, of course the days when the ads come out, and because we subscribe to the paper we don't get the ads in the mail. Please deliver my newspaper!!!

User's recommendation: forget about it, they have.

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#4491611 Review #4491611 is a subjective opinion of poster.
Location
Phoenix, Arizona

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Verified Reviewer New Reviewer

Couple concerns

2.1
ASU just swept the UofA in baseball and there is NO word in the sports section about these games and it's PAC-12 Baseball. I'd like to see some coverage of all ASU sports. Also, the comment by Mr. Moore about Coach Hurley's son not knowing X and O's if they were on the bottom of a love letter is reprehensible, at best. Where does he get off saying such disgusting things about a young kid who's got enough pressure on him, trying to play basketball for his dad, who was an All American guard at Duke! Also, on another point. I love doing the Jumble daily but why do you wait until the following Sunday to ;put the prior Sunday's answer for the Jumble, in the paper? Can't you just put it in the Monday edition? I can almost always figure it out but, every once in a while i'd like a little help with the answer. Also do not like the left leaning articles by Montini and other so-called journalists!
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#4471941 Review #4471941 is a subjective opinion of poster.
Pros
  • Delivered daily
Cons
  • Very bias and slanted to the left
Preferred solution
Better reporting of ASU Baseball results etc.

Newspaper not delivered

I have paid to get daily newspaper delivery. Sundays paper did not show up and neither did todays (Tuesday). I notified them and todays paper came in a very short while. Thank you.
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#4453891 Review #4453891 is a subjective opinion of poster.
Location
Peoria, Arizona

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Overcharged for paper that wasn't even delivered

Autopayed, didn't get paper for weeks, tried to cancel, they said they would give me month of free papers and then charged me 3 times what it would have been. They said they wouldn't charge me again until the end of April but they usually don't follow through. Their deliver and customer serviced are awful.
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#4398447 Review #4398447 is a subjective opinion of poster.
Location
Gilbert, Arizona

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Verified Reviewer New Reviewer

Delivery Issue

1.0
Repeated delivery issue of AZ Republic. Have called no less than 12 times ( and that is not fabricated), to report issue. Always assured it will be taken care of. Never happens. The crazy thing is that our neighbors across the street get the paper yet no delivery to our house. Call center is off shore and there is NO WAY to reach a local supervisor or request a call back. Ready to cancel

User's recommendation: BE AWARE.

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#4389167 Review #4389167 is a subjective opinion of poster.
Cons
  • Delivery issue only az based newspaper
Preferred solution
Deliver product or service ordered

Late paperdelivery

after all this time, the azrepublic has done NOTHING to remedy late delivery of my paper...piss poor customer servic
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#4368944 Review #4368944 is a subjective opinion of poster.
Location
Phoenix, Arizona

Unable to log into my account

I am a digital only customer. I do not know my password. I request a password reset and the system tells me that a reset message will be sent to my email address. I never receive the email message.
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#4366298 Review #4366298 is a subjective opinion of poster.
Location
Phoenix, Arizona

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Late delivery

2410 n saffron mesa 85215 our delivery is later and later everyday. what the *** is going on???new ppl. delivering???
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#4351333 Review #4351333 is a subjective opinion of poster.
Cons
  • Late deloivery
Preferred solution
Deliver product or service ordered

Delivery problem

I did not receive a paper today. This is the third time I haven't received one since I subscribed in mid-January. Richard Drolson
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#4344650 Review #4344650 is a subjective opinion of poster.
Location
Gilbert, Arizona

Poor customer service!

1.0