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I called to have the 12 copies of this publication reduced to just 1 copy a month ago and ai am still receiving 12 copies each week. I look down our street and no other neighbor even receives one of these publications. My neighbor would like to receive just one as I...
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Company wrote 0 public responses to the review from 2 days ago.
#1421746
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The Arizona Republic - Our paper doesn't arrive until after 8:00 and the customer service people never answer the phone

our paper doesn't arrive now until after we have left for work. so i call customer service. wait time is 40 minutes...."but if you leave your phone number, you won't lose your place in line and we will call you back in 40 minutes". so i leave our phone number. 4 hours later, still no call. so i try again the next day. same line, same story, still no call back.
Company wrote 0 private or public responses to the review from Dec 10.
2.5
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#1420095
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Aside from my previous review I am appalled that USA Today, the Republics parent company, outsources customer service to a foreign country, along with many other American companies. It is instantly apparent that you are not speaking with someone who pays taxes to the...
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Company wrote 0 public responses to the review from Dec 10.
#1419983
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The Arizona Republic - Paper not delivered

Yesterday I did not get my Wed. paper.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 06.
3.0
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#1416502
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The Arizona Republic - THIS SUCKS

BEEN ON HOLD FOR 20+ MIN NOW!!!!
Company wrote 0 private or public responses to the review from Dec 04.
#1414954
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The Arizona Republic - No paper delivered since middle of OCT-called every day-what is wrong with your new system -do you ever look at the complaints?

what is wrong with the management of the Az Republic new system-nuts Haven't got a paper since the middle of Oct call every day - guess they don't want customer yet they advertise to subscribe. can't believe a company can be so big that they don't care if they "deliver" kennanreed@cox.net
Company wrote 0 private or public responses to the review from Dec 03.
3.2
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I liked
  • We love the paper-just get it delivered seem so simple
I didn't like
  • No follow up
#1413781
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The Arizona Republic - Unsubscribe

I never receive my newspapers but am being charged for it. I no longer need the subscription or delivery as it is though.. please take me off the subscription list.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 26.
#1407811
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I live in the Scottsdale Hills subdivision. For years we had premiere service. The deliveries were in keeping with the delivery times stated by AZRep. (our agreement is being "breached" daily). Many of us are "old school", that is, get up early (5:30am-6am) have coffee...
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Company wrote 0 private or public responses to the review from Nov 25.
#1407494
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Called in a couple of weeks ago to begin a wednesday and Sunday delivery only with a promise of a Thanksgiving Day delivery with all Black Friday ads. So far I have not received any paper as promised beginning last Sunday and then no paper again today, Wednesday, Nov....
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Company wrote 0 private or public responses to the review from Nov 21.
#1405214
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The Arizona Republic - no paper

I did not get my paper Sunday or today.Very upset about it. Sheree Rudd. 9427 E university lot 79 mesa az 85207
Company wrote 0 private or public responses to the review from Nov 21.
#1405744
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